STORE POLICY

Customer Care

At Big Nephew R/C, we are committed to delivering exceptional customer care and ensuring that your experience with our custom products is smooth and enjoyable from start to finish. I am here to assist you in every step of the process, from helping you choose the perfect design and specifications for your RC rig to providing expert advice on maintenance and upgrades. We pride ourselves on building high-quality, durable products tailored to your needs. Whether you need troubleshooting assistance, replacement parts, or simply have a question about customization options, our customer care is always ready to help. Your satisfaction is our priority!

Privacy & Safety

At Big Nephew R/C, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring that your experience with us is secure and trustworthy. All personal data you provide, including contact information and payment details, is handled with the highest level of confidentiality and stored securely. We  adhere to all applicable privacy laws. We are dedicated to providing not only exceptional products but also a secure and transparent shopping experience for our valued customers. Your trust is important to us, and we will continue to prioritize your privacy and safety every step of the way.